CITIC Telecom International Company

Connecting The World
With Quality Services

To capitalize on the Mainland as the marketing base and
Hong Kong as the Communications Hub fot Asia deliver telecommunications services on a global basis.
To provide best-of-breed services and
exceed customer expectaions.
To be the partner of choice in dealing
with today's dynamic and changing market.
To deliver telecoms solutions and to provide a diverse
range of services to zenable our partner
customer's to capture new revenue.

Milestones

Year

2010

Awarded ISO 20000 and ISO 27001 certifications
- The first VPN services provider in Hong Kong to receive all three ISO 9001, ISO 20000 and ISO 27001 certifications.
Obtained Customer Relationship Excellence (CRE) Awards by Asia Pacific Customer Service Consortium
- CRM Manager of the Year 2009 (ICT)
Acquired CTM Macau and China Entercom
Over 3800 VPN sites
Changed our company name to CITIC Telecom International Holdings Limited

2009

Won the Gold Corporate Award for Investor Relations of The Asset Corporate Awards 2009
Awarded "World Communication Award (WCA) 2009 - The Best Managed Service" from Total Telecom for the first time
Obtained Customer Relationship Excellence (CRE) Awards by Asia Pacific Customer Service Consortium
- People Development Program of the Year (Internet Service Provider)
- Integrated Support Team of the Year (Internet Service Provider)
Acquired CM Tel (HK) Limited and Macquarie Telecom Pte Limited
Over 3300 VPN sites
Annual Voice traffic has exceeded 10.1 billion minutes
Annual SMS traffic has exceeded 1.6 billion messages

2008

Obtained the Certification of OC SMS Hubbing Service Provider from GSMA
Obtained ISO27001 information security management certification
Obtained 2008 Asia's Best Companies Awards from Finance Asia
- No.1 in "Best Mid-Cap" (China)
- No. 3 in "Best Investor Relations" (China)
Obtained 2007 Customer Relationship Excellence Awards from Hong Kong Customer Service Consortium
   - Best Use of Technology of the Year 2007 (Internet Service Provider)
   - Innovative Technology of the Year 2007 (Internet Service Provider)
   - Best Use of Knowledge Management of the Year 2007 (Internet Service Provider)
Acquired ChinaMotion Netcom Limited
Over 3200 VPN sites
Annual Voice traffic has exceeded 8.1 billion minutes
Annual SMS traffic has exceeded 1.7 billion messages

2007

Listed in Apr 2007 on the Main Board of Hong Kong Stock Exchange with stock code 1883
Hosted C7 planning meeting in Hong Kong with 107 delegates from 47 operators in 34 countries attended
Acquired CPCNet Hong Kong Ltd. from CITIC Pacific Ltd.
Annual Voice traffic has exceeded 5.6 billion minutes
Annual SMS traffic has exceeded 1.9 billion messages

2006

1. Participated in GSMA's interconnection and interoperability trials on mobile video share
2. Recognised by GSMA as one of the five main SMS hub providers in the Market
3. Built the Second Data Centre which located in the central business district of Hong Kong

2005

2004

Launched Roaming signaling service to our customers
Launched Prepaid Roaming Card service in China and Hong Kong
Established HKIX2 , the mirror site of the HKIX , the non-profit Internet Exchange in HK
Launched Customer Service Portal

2003

Provided Interoperator SMS exchange service in Hong Kong
Launched mobile international SMS Hubbing Services and was one of the International SMS Carries to China's mobile operators
Launched System Integration and outsourcing services to telecom Operators

2002

Obtained International Value-Added Network Services licence, or PNETS (IVANS) licence from OFTA
Developed Real Time Billing and Data Mining Applications which provide efficient real time management information analysis systems

2001

2000

Acquired by CITIC Pacific Limited
Granted External Telecommunications Services licence, or PNETS (ETS) licence, by OFTA and the international access code "1616"
Commenced trading under the brand "CITIC 1616"

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